Remote Support Services
Many computer problems can be fixed without having a technician come to your home or office. With AZ Tech Doctor's Remote computer services one of our certified technicians can connect right over the internet and take temporary control of your computer to fix the problem while you sit back and watch. The connection we make to your computer uses 128-bit AES and SSL encryption ensuring that your computer and data are completely safe and secure while we work. You can end the remote session at any time with a simple click of a button on your screen, so you are in control. Also, once we are done fixing your computer remotely and the remote session is terminated, there is no way for us to access your computer again without your invitation to do so. Below you will find some of the services that can be done using a remote session.
Here are some of the services we can provide with our Remote Support:
Virus, Malware, and Spyware Removal
Does it seem like your computer has a life of its own? It could be a virus or trojan. Even the most cautious among us can get infected sometimes. Whether from a picture or movie you downloaded from the internet or from an email sent from a friend or coworker who's computer is infected, it happens to just about everyone at some point. AZ tech Doctor can take care of the infection for you and show you how to best defend your computer in the future to try and prevent another infection from occurring.
Internet Security Protection and Firewalls
How secure is your computer on the internet? As internet usage has grown, so has the number of security threats. One way to protect yourself is to install a firewall, which keeps intruders from sneaking into your computer and accessing your private data. Firewalls also can alert you when unauthorized programs such as viruses and spyware attempt to transmit your sensitive information over the Internet. In particular, firewalls are crucial if you have a high speed internet connection such as Cable or DSL. Protect yourself and your family... with help from AZ Tech Doctor.
Computer/Windows Maintenance
Just like your car, your computer requires regular maintenance to keep it running at its best. Through the normal daily use of the computer, doing regular activities like creating and deleting files and installing and removing programs and peripherals, Windows gets cluttered with bits and pieces of deleted files and leftover fragments of programs you have removed. AZ Tech Doctor can clean up these unneeded files and optimize your system to get it running better.
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